Navigating Hurricane Damage: Edgar's Experience with ICAT and Boulder Claims
Edgar owns a home on the Gulf Coast of Florida and experienced the devastating effects of a hurricane. The powerful winds and relentless rain caused significant damage to his home, including damage to the first floor and the structure of the pool cage.
Fortunately, Edgar worked with an agent to secure his coastal homeowner's policy through ICAT with claims coverage provided by Boulder Claims.
When Edgar's claim was submitted, Boulder Claims wasted no time. They swiftly reviewed his policy, gathered the necessary information, and dispatched an inspection team to assess the damage. In less than three weeks, their field adjuster and engineer were on-site, evaluating the property. Throughout this process, the claims examiner provided Edgar with the necessary support and guidance.
Recognizing the immediate financial strain on Edgar, ICAT approved an advance payment, enabling him to initiate the necessary repairs and restoration. As part of his policy, an indemnity check for out-of-pocket living expenses, food, and travel was also approved, alleviating some of the burden on Edgar and his family during their displacement.
Boulder Claims provided a comprehensive closing summary to complete the claim, informing Edgar about the settlement amount.
When Edgar was asked for feedback, he highlighted Boulder Claims' outstanding customer service and unwavering consideration for their evolving situation.
When you choose to protect your coastal home with an ICAT Coastal Homeowners policy, you gain more than just coverage. You gain peace of mind knowing you have the support of Boulder Claims, a dedicated team committed to delivering exceptional service, efficient processing, and fair settlements. We understand the importance of being there for you when you need it most.
* The claims scenario is strictly documented for illustrative purposes only and provides an example of what a policy could cover. It is intended to provide a general overview of the program described. Please remember only the insurance policy can give actual terms, coverage, amounts, conditions and exclusions. Program availability and coverage are subject to individual underwriting criteria.